{"id":21119,"date":"2019-06-04T12:46:08","date_gmt":"2019-06-04T16:46:08","guid":{"rendered":"https:\/\/hearts-sciencecom.local\/is-brand-safety-making-advertisers-too-conservative\/"},"modified":"2019-08-06T12:10:11","modified_gmt":"2019-08-06T16:10:11","slug":"is-brand-safety-making-advertisers-too-conservative","status":"publish","type":"post","link":"https:\/\/hearts-science.com\/en-ae\/is-brand-safety-making-advertisers-too-conservative\/","title":{"rendered":"Is brand safety making advertisers too conservative?"},"content":{"rendered":"<h1><b>Key takeaways from the Digiday Programmatic Marketing Summit<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">Sarah Polli, director of platform strategy at Hearts &amp; Science gave a presentation alongside Tim Peterson, senior reporter at Digiday, as part of the Digiday Programmatic Marketing Summit. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Their presentation was one among many discussing the black box of programmatic supply chain\u2014diving in to explore where experts are investing across platforms and how they can become more efficient. \u00a0<\/span><\/p>\n<h2><b>Are brand safety and reach mutually exclusive?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Over the past two years, brand safety has taken over ad buyers\u2019 imaginations. But with the increasing focus on negating risk, reach is often sacrificed. In Sarah and Tim\u2019s session, they discuss how they\u2019re shifting spending across platforms and working with clients who are asking for a safe brand profile. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sarah Polli shares, \u201cBrand safety or really brand equity concerns have always been there. When I was at The Washington Post, I remember receiving negative keyword lists from agencies and IOs with terms around 9\/11 for air travel companies. Due to the way users get info today and how varied and quickly the information\u2014good bad and ugly\u2014spreads, brand safety has crept back up.\u201d <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u201cIt really bubbled back up to marketers\u2019 priorities with ads appearing next to terrorist videos on YouTube and we haven\u2019t been able to break that. Today\u2019s political climate also does not help. Though this does not mean we\u2019re not able to run on YouTube or news outlets. We do, and we see the scale and performance we need for our clients.\u201d<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u201cWord of mouth has always been a key component to any brand large or small, new or legacy. Today word of mouth can happen in a split second on several different channels. We never know what\u2019s going to go viral, so brands have to be ready.\u201d<\/span><\/p>\n<h2><b>Three key takeaways for brands<br \/>\n<\/b><b style=\"font-size: 16px;\"><br \/>\n1. Brands need to understand what they can and cannot control\u2014particularly on user-generated content (UGC) platforms.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Not every platform is created equal, nor is the technology that is available. If a brand wants to take the more conservative route, they should work with their agency and ad verification vendor to really understand the technology available and its nuances.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A good agency will dig into those gray areas with you and develop a playbook on how to handle each platform\u2014especially for UGC, where brands still have a responsibility to prevent the spread of fake news or harmful content. \u201cSetting and forgetting\u201d is not an option in effective brand safety strategy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> Brands can control certain elements to improve their brand safety. <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Page-level targeting through 3P ad verification companies<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Build whitelist or blacklist sites you run on or must avoid\u2014on <\/span><span style=\"font-weight: 400;\">television too with do and do-not-air lists<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Apply negative keywords against metadata on YouTube<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">However, even the best agencies can\u2019t control everything.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Technology limitations make for measurement difficulties across platforms, particularly with i<\/span><span style=\"font-weight: 400;\">n-app and video\u2014experts n<\/span><span style=\"font-weight: 400;\">eed to adopt open measurement SDK and upgrade to VAST 4.1 to combat this\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">UGC platforms are unpredictable<\/span><\/li>\n<\/ul>\n<p><b>2. Sixty-four percent of Millennials &amp; Gen Xers say brand risks can tarnish brand reputation.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Last year, Hearts &amp; Science partnered with the Wharton Future of Advertising program to collaborate on three <\/span><a href=\"https:\/\/www.hearts-science.com\/forces-of-change\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Forces of Change<\/span><\/a><span style=\"font-weight: 400;\">. One of these forces is <\/span><a href=\"https:\/\/www.hearts-science.com\/force\/negative-reach\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Negative Reach<\/span><\/a><span style=\"font-weight: 400;\"> and explores how brands can align themselves to avoid unsavory content. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is particularly relevant for Millennials and Gen Xers who control 1.3 trillion in spending power. Seventy percent of this group won\u2019t like, recommend or buy from that brand again if their ads appear misaligned. To make matters worse, the stakes are high because 1 in 3 won\u2019t be sure if the brand is at fault or not. \u00a0<\/span><\/p>\n<p><b>3. Leverage technology and humans to help align your standards across media channels.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Technology can be powerful in maintaining brand safety controls, but humans are still required to keep quality control across the board. By combining all capabilities, from selecting content categories to maintaining negative keyword lists, blacklists and whitelists, you can start to protect yourself holistically. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As you build your whitelist from scratch and ensure it is reviewed by a human, you\u2019ll have a better understanding of where your ads may appear. At Hearts &amp; Science, we are working to develop a streamlined whitelist for large advertisers and we are finding it has increased ad quality significantly. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lastly, review your negative keyword list manually and frequently. Existing lists may have words that over block for your brand and unnecessarily damage your reach. <\/span><\/p>\n<h2><b>Brand safety is just the beginning<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">At Hearts &amp; Science, we always value brand safety. It\u2019s a core pillar of the strategic equation at Hearts, but we also think about data, frequency and supply transparency for our clients. When we bring all of these elements together, we truly win for our clients and guide them to success. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Interested in learning more? Contact us to learn more about our programmatic media strategy. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Key takeaways from the Digiday Programmatic Marketing Summit Sarah Polli, director of platform strategy at Hearts &amp; Science gave a presentation alongside Tim Peterson, senior reporter at Digiday, as part of the Digiday Programmatic Marketing Summit. Their presentation was one among many discussing the black box of programmatic supply chain\u2014diving in to explore where experts [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":21110,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[29],"tags":[],"class_list":["post-21119","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-insights-en-ae"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Is brand safety making advertisers too conservative? &#8211; Hearts &amp; Science<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hearts-science.com\/en-ae\/is-brand-safety-making-advertisers-too-conservative\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is brand safety making advertisers too conservative? &#8211; Hearts &amp; Science\" \/>\n<meta property=\"og:description\" content=\"Key takeaways from the Digiday Programmatic Marketing Summit Sarah Polli, director of platform strategy at Hearts &amp; Science gave a presentation alongside Tim Peterson, senior reporter at Digiday, as part of the Digiday Programmatic Marketing Summit. 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